How to delete your data

Last updated October 17, 2026

You can ask Zenith Studio to delete the data we hold about you at any time. This covers data we receive through Meta (for example a WhatsApp Business account connected to our WhatsApp AI Agent) as well as your Zenith Studio account.

Agencies and businesses

1. Email hello@zenith-studio.site from the address on your account, with the subject “Data deletion request”.
2. We delete your knowledge base, conversations, contacts, settings and the stored (encrypted) WhatsApp access token within 30 days, and confirm by email. Purchase records are kept only as long as tax law requires.
3. You can also disconnect our app at any time from Meta Business Suite (Business settings, then Integrations or Connected apps). We stop receiving new messages straight away.

Customers who messaged an agency on WhatsApp

The travel agency you messaged controls your conversation data, and we process it on its behalf. Ask the agency to delete it, or email us at the address above with the agency's name and your phone number and we will pass the request on and delete the data once the agency confirms. Each agency also sets a retention period (12 months by default), after which conversations are deleted automatically.

More information

See our Privacy Policy for what we collect and why.